ShinningHost provides a 30-day money-back guarantee for shared and cloud hosting. The following are eligibility requirements for the money-back guarantee. Customers must meet all eligibility requirements in order to be awarded a refund as per our money-back guarantee.

You have not been a customer of ShinningHost in the past.
Abuse or misuse has not occurred on your service (see Account Security and ShinningHost systems, CPU, Bandwidth, and Disk Usage).
You have not initiated a dispute or chargeback.
You have been a customer in good standing of the service for no less than 20 days and no more than 30 days.
A money-back guarantee applies to the base of the yearly billing cycle.
You have must a valid reason or issue in our service to get a refund.
Any violations of this agreement will waive your right to a refund.

There will be no Refunds for Domain Registration, Renewals, Domain Transfers.
If you had registered a free domain with our hosting plan, then after the cancelation of the hosting plan, you will get partial refund.
Domain Cost will be deducted from your payment and the domain cant be canceled.